Explore Our Services

Explore our range of services designed to help you move forward with confidence, wherever you're headed next.

Inquire Now

Preferred government supplier 664521

Upskill teams at scale

AI Copilot Agents training

AI Copilot training

Microsoft 365 skills

Microsoft 365 training that builds real workforce capability

Upskill your staff in digital skills and AI Copilot using the Microsoft tools they use every day.

Improve productivity, efficiency and consistency across your organisation
with practical, role-based training delivered at scale.

For government and organisations across Australia

View programs and pricing

Are your staff using Microsoft 365 and AI effectively?

Most organisations have access to powerful tools including Outlook, Teams, SharePoint, Excel and Copilot.

    • use only a small portion of available features

    • rely on workarounds and manual processes

    • do not have the time to keep up with ongoing changes

Over time, this can reduce confidence in how to apply tools effectively in their role.

This creates a capability gap

A growing difference between teams working efficiently and those held back by underused tools and inconsistent ways of working. In this rapid changing environment, this directly impacts productivity, quality, stress and outcomes.

Practical Microsoft 365 & AI Copilot training for real work

  • Training Lab delivers flexible programs that build

    • Digital organisation skills.

    • Effective use of Microsoft tools.

    • AI Copilot capability in daily work.

  • Only 5% of staff are using AI & digital skills effectively

    • Close the AI and digital skills gap.

    • Drive effective use of Copilot.

    • Shift from prompts to real impact.

  • You, your staff and organisation will benefit from

    • Faster and more efficient work.

    • Consistent ways of working.

    • Less stress and more productivity.

Digitally enable and empower your staff

Digitally enable and empower your staff

Our programs cover key areas of digital & AI workforce capability.
Built around the Microsoft 365 tools your staff already use every day


  • Digital organisation and personal productivity

    Outlook, Teams, task management and ways of working.

  • Team workflows and Microsoft systems

    SharePoint, Planner, Lists, Forms and

  • Ai Copilot capability in Microsoft 365

    • Apply AI Copilot across Outlook, Word, Excel, PowerPoint, Teams & Agents.

Financially viable, scalable & flexible.

🗂 Single workshops or full structured programs
Deliver targeted sessions or a complete staged capability uplift.

📊 Unlimited staff per session
Enable organisation-wide capability without additional cost.

🎥 Recordings available for full programs
Support onboarding, refreshers and long-term adoption.

🗓 Easy scheduling and rollout
Designed for simple implementation across teams and departments.

🏢 Bite size virtual training, delivered over time
Short, facilitated sessions make it easy for staff to attend and build practical skills and confidence in their daily work.

What your organisation gains

Faster and more efficient work

Higher quality outputs

Better use of Microsoft tools

Consistent ways of working

Training Lab partners with organisations to build practical capability
across Microsoft 365, digital organisation and AI Copilot.

Programs are tailored to your organisation and aligned to real roles so staff can apply skills immediately in their work.

What sets Training Lab apart

🔧 Practical Microsoft 365 training
Focused on real tasks using Outlook, Teams, SharePoint and more.

🧩 Digital skills and AI combined
Structured, efficient ways of working using Microsoft tools.

👥 Designed for all staff levels
From frontline teams to executives.

🎯 Tailored to your organisation
Role-based, real examples.

Built for scale and flexibility

📊 Unlimited staff per session.
🗂 Single workshops or structured programs.
🎥 Recordings available for full programs.
🗓 Easy rollout across teams.
🏢 In-person workshops where required.

Expert-led delivery

🎓 Designed and delivered by a Microsoft capability specialist.
📈 Focused on real workplace outcomes.

A partner in building workforce capability

Build a workforce that uses Microsoft 365 and AI Copilot effectively every day

Move beyond access and build capability that improves how work gets done.

Book a strategy call
Download full program and pricing 
Past Project

The Atlas Project

A bold reimagining of a timeless brand.

View Project

  • "Creative, reliable, and genuinely passionate about what they do."

    Former Customer

  • "A professional team that delivers on their promises."

    Former Customer

  • "Their attention to detail and commitment to quality truly stood out. We’ve already recommended them to others."

    Former Customer

Frequently Asked Questions

  • We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.