Digital organisation, Microsoft 365 & AI Copilot training

Specialising in

AI Copilot Agents

Digital Organisation

AI Copilot

Microsoft 365

Are your staff using Microsoft 365 and AI effectively?

Digital and AI skill gaps are costing your organisation time, performance and results

Do you or your staff

  • use only a small portion of available features

  • rely on workarounds and manual processes

  • not have the time to keep up with ongoing changes.

This creates a growing capability gap. Training Lab’s mission is to help you close this gap.

Microsoft & Copilot training builds real workforce capability

Deliver internal Microsoft & AI Copilot training with external expertise

Our programs

Digitally enable and empower all your staff

Run one workshop or transform your entire organisation

  • Digital organisation and AI fundamentals

    Best for building a consistent Microsoft 365 & Copilot baseline across all staff.

    Manage email overload, present with impact, improve task management & master AI Copilot.

  • AI Copilot skills prompt to productivity

    Move beyond prompts to real Copilot impact

    Ensure your staff can use Copilot effectively across Word, PowerPoint, Excel, Teams and workflows.

  • Team workflows and shared systems

    Best for improving collaboration, governance and consistency.

    Enhance transparency and organisation of shared tasks, projects, files, systems and workflows.

What is included

🔹 Unlimited staff per session with no extra cost.
🔹 Live, facilitated workshops (90 mins to 2.5 hours)
🔹 Recordings available at program level.
🔹 Customised to your organisation’s Microsoft tools and policies.
🔹 Workbooks and Microsoft resource links.
🔹 Pre and post session support.
🔹 Easy admin, easy to scale.

Why trust Training Lab

🎓 Microsoft & digital capability specialist.
đź”´ NSW preferred supplier (pre-qualified) supplier 664521.
📜 NSW Education Standards Authority certified.
đź§  20+ years experience in digital transformation.
👥 Focus is turning your digital time savings into real productivity gains.
đź”’ Safe, compliant AI Copilot adoption.

Clients and their feedback

We are proud to have been selected to train and work with the following brands. Please view their feedback.

Training Lab is a Full Qualification applicant on the NSW government preferred supplier scheme.
(pre-qualified) by the Department of Finance Services and Innovation (DFSI) to provide Digital & Microsoft skills, leadership training & consultancy services to government agencies. No 664521

NSW Government logo
  • “Provided a number of really helpful tips to navigate my day to day tasks and organisation. A definite winner. Best day of training I ever had. Practical tips to make my day better.”

    ScotPac Business Finance | 25 May 2022 - Client Relationship Manager
    Rating: 10 out of 10

  • “Highly recommended and wish my session was full day one. Multiple timezone in outlook calendar, short-key, To Do, Clock (focus session) etc. I have attended task and time management sessions in the past, but this is first DIGITAL management and time management session. Very useful and I have already started using all tips from the session.”

    Senior Country Manager, North East Asia, Eurasia and Singapore - Macquarie University, August 2023, Digital organisation and AI productivity

  • “Loved the course. Highly invaluable skills taught, both being organised digitally and how to use the tools that were shown to us. Great facilitator, knows her content, no question a problem and reported back when didn't know. The handbook is great and easy to follow, plain English, with screen shots.”

    Executive Support Officer to NSW Chief Psychiatrist - NSW Ministry of Health

    24 May 2024 - Digital organisation and AI productivity

Help your staff work smarter, stay organised and keep up with change

Frequently Asked Questions

  • We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.