Training Lab - communications and leadership training programs
Process Communication Model, communication courses, stress management and wellbeing

Training Lab Australia and international licensed provider of

Process Communication Model ®

The success of our relations depends on the quality of our communication...

We understand that it can be difficult to effectively communicate with all the different people we encounter each day, especially when things are going wrong. Process Communication Model ® (PCM) training is a leading premier tool that is based on human behaviour. It enables the user to understand how and why people communicate.

PCM can be used in every aspect of one's life, in personal and business interactions. The core of PCM training is learning to identify your own and another person's preferred communication styles, psychological needs, behaviours and other characteristics

Process Communication Model® makes it easy to understand:

  • your own behaviour when communicating

  • other people’s behaviour and why they prefer to communicate the way they do

  • the best method to use when you and others are demotivated

  • conflict and miscommunication that leads to distress;

  • how to best deal with conflict and return to effective communication. 

You will learn how to:

  1. Assess the preferred communication styles of others based on their behaviours, word choices, and body language.

  2. Recognise predictable distress patterns in yourself and others, and skilfully defuse difficult situations before tension escalates.

  3. Improve motivation in yourself and with teams by using the 8 psychological needs of all human beings.

  4. Setup your work and home environment to improve your chances for success.


Process Communication Model 1: Core Topics - 3 day course

Core Topics will enable the user to develop a foundation of adaptive communication skills. This foundational course teaches individuals to better understand themselves, identify negative stress indicators, and how to motivate yourself and others. Through constructive communication strategies, you will learn how to manage your own behaviours and that of others. You will learn the process to return to positive and productive communication. Course will be 50% theory and 50% exercises; taught in an entertaining and engaging way. No prerequisites.

PCM 1 includes:

3 days of training: Attend the 3-day public course or book an in-house program for your organisation. The training can be conducted over 1 day a week, 3 days consecutively or 2 days and a follow up day.

  • your tailored Personal Profile Inventory

  • comprehensive manual

  • detailed Key To Me report

  • PCM mobile app

  • PCM kit

  • morning & afternoon tea

  • certificate of completion.


Process Communication Model 2: Advanced Topics - 3 day course

Participants will further explore the Process Communication Model® and develop new skills for constructive conflict resolution, how to manage problematic relationships and how to find the best solutions. You will learn the types and stages of distress that lead to conflict, discover new insights of your own personality, apply tools for identifying the personality structure of others, and how to resolve conflicts. PCM 2 also focusses on decoding email communication and advertising strategies. Prerequisite is PCM 1 Core Topics.

PCM 2 Includes:

3 days of training: Attend the 3-day public program or book an in-house course, As per PCM 1 dates can be arranged as 1 day a week, 3 days consecutive or 2 days with a follow up day.

  • your Personal Profile Inventory failure patterns

  • comprehensive advance manual

  • PCM kit with advance cheat sheet

  • morning & afternoon tea

  • certificate of completion.


Process Communication Model Couples course

Key to Us Seminar: Give the gift to yourself and your partner by learning to understand and improve your self-awareness and awareness of your partner. A powerful couples course that can impact all areas of your life and relationship.

PCM Couples course includes:

4 hours of training either face to face workshop or divided up into 2 hour sessions.

  • detailed Key To Us report

  • couples workbook and exercises

  • tailored action plan for each partner

  • PCM mobile app

  • certificate of completion.

 

Next available public PCM courses

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PCM 1 Core Topics - 3 day course:

Dates: 2019
Day 1: Thursday 7 March
Day 2: Friday 8 March
Day 3: Saturday 9 March

Location: Work Club Sydney Barangaroo
AddressSuite 6.01, Level 6/201 Kent St, Sydney NSW 2000

Cost: $2,600 + GST per person
Early bird special:
Book by 24 December 2018 receive $500 off.


PCM 2 Advance - 3 day course:

Dates:
Day 1: Thursday 7 March 2019
Day 2: Friday 8 March 2019
Day 3: Saturday 9 March 2019

Location: Work Club Sydney Barangaroo
AddressSuite 6.01, Level 6/201 Kent St, Sydney NSW 2000

Cost: $2,600 + GST per person
Early bird special:
Book by 24 December 2018 receive $500 off.


PCM Key to Me & private consultation

Do you want to access the PCM training and not able to attend the public course in Sydney. No worries. Training Lab provides private consultations using your Key to Me profile.

Cost: $950 + GST
Time: 4 hours or 2 hour sessions x 2, either face to face or via Zoom.

Contact to register and organise a suitable time


PCM Couples Key to Us course

Couples course is 5 hours or 2 hour sessions x 2 + 1hr follow up, either face to face or via Zoom.

Cost: $1800 per couple plus GST.

Contact to register and organise a suitable time